- In the top navigation bar, choose either the Overview or Billings tab. Select the account for which you want to make a payment if you have more than one.
What is the location of my TELUS Internet bill?
Log in with your username and password on My TELUS or the My TELUS app. The Overview or Billing tabs can be used to view your Mobility, Home Services, or Business bill.
What is the process for Telus Internet billing?
The first bill, prorated (partial charges) A bill cycle is issued to each TELUS Home Solutions customer. You’ll be charged for your normal monthly services, such as Home Phone and Internet, at the start of each payment cycle, which are invoiced one month in advance.
What is the procedure for adding a payee to My TELUS Internet?
You would pick the payee name “TELUS Communications” to make a bill payment for your TELUS Home Service bill utilizing banking.
Note:
- Please be sure that the payee you select corresponds to the sort of bill you’re trying to pay.
- Your TELUS account number can be found on your bill or in your Client Service Agreement.
What happens if your Internet bill isn’t paid?
As previously stated, unless a cable or other utility bill is substantially delinquent and in collections, it will not be disclosed. After a missing payment, this normally happens around the 90-day mark. Prior to it, the customer is likely to face late fees and, eventually, service suspension.
What is the average time it takes for a Telus payment to be processed?
We’ll swiftly restore your service after we’ve received your online payment arrangement (typically within an hour). To reactivate your service, make sure you turn your phone off and on again.
Yes. A $50 reconnection fee will be added to your next account for Mobility services. A $45 reconnection fee will be added to your next statement for Home Services.
You can also use your bank or financial institution to make a payment (at the teller or ATM). Please let us three business days to process your payment. (To put it another way, please pay at least 3 business days before the due date.)
What’s the deal with my TELUS bill being so high?
Because your initial charge is prorated, it seems to be higher than the amount you were told. The initial bill is always charged from the time of activation through the end of your payment cycle, plus an extra month. There are a number of rate plan alternatives and add-ons that can be employed to help lower the monthly invoice amount.