Making a Payment for Your Television, Internet, or Phone Service
- Follow the on-screen instructions. Payments can be made using a checking or savings account. It’s a debit card. A credit card is required.
I don’t have a credit card, so how can I pay my Spectrum bill?
Call (833) 267-6094 to pay your Spectrum bill over the phone. If you call from a phone associated with your Spectrum plan, you’ll be routed directly to the phone payment phone tree. If you don’t, they’ll ask for your account number or a phone number associated with the account.
Is it possible to pay my Spectrum subscription with a credit card?
We accept the following credit cards: American Express, Visa, MasterCard, and Discover. Note that the monthly Auto Pay charges will display on the credit card bill used to acquire Spectrum Mobile subscription. You can update the credit card on file by logging into your Spectrum Mobile account.
What is the location of my Spectrum account number?
Your Account Number and Security Code can be found here.
On the top of your statement, you’ll find your account number and security code.
How do I make a phone call to a live person?
Call 800-829-1040 and press 1 (English), then 2 (Spanish), 1 (English), 3 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 (Spanish), 2 DO NOT PUSH ANY OTHER OPTION BUTTONS AFTER THAT…you will be connected to a representative shortly.
I called at 10:40 a.m. Central time and was told it was a high call volume period…
After I confirmed my social security number, I was connected in less than 60 seconds. Ms. Pettis responded promptly and was a delight to work with.
Within three minutes, she had figured out the problem. I hung up…found the information they required rectified (one of my dependents’ last name was misspelled). Isn’t it amusing)… I had to return the call… Within 60 seconds of SSN verification, I repeated the identical procedure and spoke with another pleasant agent….. She remained on the phone with me as she corrected the problem….
Thank you for the information on this page….
I owe you a debt of gratitude…
Good luck to everyone.
What is the best way to contact a real person at the Spectrum?
How to Use the Chat With Us Service. Go to any Spectrum Support page and click the blue “Chat With Us” rectangle at the bottom of the page.
What happens if my Spectrum Internet bill isn’t paid?
Your service will be interrupted after 32 days of nonpayment of your monthly bill. On the Spectrum Mobile network, you won’t be able to make calls, send or receive text messages, or access data. After 62 days, if your account amount remains due, your service will be suspended.
For existing Spectrum TV customers, what is the cheapest package?
The cheapest Spectrum TV bundle is TV Select, which costs $49.99 per month and includes 125+ HD channels such as ESPN, Discovery Channel, CNN, HGTV, Lifetime, TLC, and others.