What is the best way to contact Apple about a billing issue?
Get in touch with Apple Support.
- Technical help in the United States: (800) APLCARE (8002752273)
- See a list of all support phone numbers from across the world.
- Make contact with a mobile service provider.
- Make an appointment at an Apple Store Genius Bar.
- Beats customer service: (800) 4424000 (US) or check all global customer service phone numbers.
How do I get in touch with Apple concerning my phone’s charges?
- Open the Wallet app on your iPhone and select Apple Card.
- Scroll down to the transaction you wish to report and tap it. If the transaction occurred last month, scroll down and tap, then tap the transaction you want to report.
- Re-tap the transaction, then press Report a Problem.
- Select the sort of problem you want to report.
- Tap Unknown Transaction to challenge a purchase that you or members of your Family Sharing group did not make.
- Tap Charge Challenge, then choose a Reason for Contest to dispute a charge that you acknowledge but want to dispute for a different reason.
- To begin a conversation with an Apple Card expert, tap Done.
Is it possible for me to contact Apple directly?
In the United States, Apple’s main customer service phone number is 1-800-275-2273. You can also contact Apple Support by visiting an Apple Store or using the Support website or app.
How can I prevent Apple from deducting funds from my account?
You may use Apple Cash on any eligible device if you’re connected in to iCloud with the same Apple ID after you set it up on one. If you don’t want to utilize Apple Cash on one of your devices, you can disable it for that device only.
- Open the Settings app on your iPhone or iPad, tap Wallet & Apple Pay, and then switch off Apple Cash.
- To turn off Apple Cash on your Apple Watch, open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, and then turn it off.
How do you get rid of your Apple Com bill?
Open the Settings menu. Select Users & Accounts, then select your account. Subscriptions should be chosen. Select Cancel Subscription after selecting the subscription you want to manage.
Is it free to contact Apple support?
Within the first 90 days of product ownership, most Apple software and hardware items feature unlimited gratis support incidents, or longer if required by applicable legislation. Apple Watch Edition includes two years of free support. For further information, see the support papers that came with your Apple product or go to the AppleCare Products page.
Why is Apple deducting funds from my account?
Here’s a one-stop shop for billing inquiries.
Official Apple Support for Subscriptions and Billing. You may check your purchase history, manage subscriptions, and request refunds.
There are a few options if you were charged by Apple for something:
- You bought it from the app store (or signed up for a service) and then promptly forgot about it.
- It was acquired from the app store by someone with whom you share your phone.
- It was acquired from the app store by someone with whom you share your Apple ID.
- If you have a family sharing plan, it was purchased from the app store by someone in your family.
- Your Apple ID was compromised, and the hacker made an app store transaction – for more information, read If you believe your Apple ID has been hacked, contact Apple Support.
- You were not charged for anything; the message you received was a phishing attempt to steal your identity (see below). Phishing emails, fraudulent ‘virus’ alerts, phony help calls, and other scams should be avoided.
In the end, Apple will never charge you for a purchase without your permission. If it wasn’t a scam message, someone with access to your account must have made the purchase or subscription.
Why is Apple deducting funds from my account?
Apple costs can often be divided into two categories: purchases and subscriptions. Purchases are one-time charges, whereas subscriptions are recurring expenses.
Apple may charge your card for the following reasons:
- Purchases via the App Store: Using an iPhone, iPad, Apple TV, Apple Watch, or Mac to download.
- Music, movies, TV shows, and eBooks are examples of iTunes media purchases.
- Hardware purchases can be made at an Apple Store or on Apple.com.
- Apple Arcade, Apple News+, Apple TV+, iCloud storage, the Apple Developer Program, or the iPhone upgrade program are all examples of Apple service subscriptions.
- Subscriptions to third-party apps are also invoiced through the App Store.