- Pay your bill when prompted > follow the on-screen instructions ($3.50 vendor fee applies).
How can I make a phone payment on my Verizon landline bill?
Fill in your account number or the phone number associated with it. Then press 5 for technical assistance.
Try speaking with a representative online or completing a quick search in the Verizon Fios Community forums before calling for Verizon tech support.
What is the best way for me to pay my Verizon bill?
- Choose your preferred payment method (or Set Up Autopay if you want to make future payments automatically).
- Fill in the amount of your bill to be paid and the date you want the payment to be processed.
When you’re done, you should see a message similar to this one (this screenshot is from a coworker who is enrolled in autopay).
How can I get in touch with Verizon billing?
If you have particular billing questions, you can call Verizon customer support at 877-596-7577 or go to this page for more information.
Is it possible to pay my Verizon payment with a credit card?
- Log in to your My Business Account account. To enroll in payment options, you must first be registered. Instructions for registering are provided if you have not previously done so.
- When My Business Account opens, go to Billing Summary and click Pay Bill in the left column.
- Select “Make a One-Time Payment with another choice,” then follow the on-screen steps to input a payment amount, payment method, review, and confirm your payment.
Is it possible to pay my Verizon payment at CVS?
Finally, you can pay your Verizon account without incurring any additional fees at any Verizon Wireless store location or any FIOS Local Presence Center. You can also pay your Verizon bill at Walmart, CVS, Meijer, Kroger, Publix, Safeway, and Target shops that accept Western Union or CheckFreePay.
How do I get in touch with a human at Verizon?
RE: HOW DO I CONTACT A LIVE PERSON? During business hours, dial 1-800-922-0204 from a landline or *611 from a phone to contact a customer care representative. Select option 4 and say agent.
What is the 800 837 4966 phone number?
NEW YORK (AP) Verizon now has a single toll-free phone number for customers to call, substantially simplifying the process of reaching the relevant customer support department.
The new number, 1-800-VERIZON (1-800-837-4966), replaces over 100 toll-free numbers that Verizon wireline customers have used in the past.
It provides Verizon wireline telephone, high-speed Internet, and FiOS Internet and TV customers across the country with a faster, more efficient way to contact service representatives who can answer billing questions, process orders for new services and repair requests, and provide technical support.
Over the previous three months, the new number has been rolled out market by market across the country.
More than 40% of all Verizon calls from residential wireline customers come in through 1-800-VERIZON.
Other Verizon services will be added to the number in the future, and toll-free customer support calls will be phased out gradually.
“Instead of asking customers to figure out which number to contact for what, they’ll only need one number now,” said John Comisky, Verizon’s vice president of operations.
“It makes our consumers’ lives a lot easier.”
Customers first hear an automated “greeter” after dialing 1-800-VERIZON, which detects either word instructions or numerical prompts to direct the call to a specific area of support, automatically routing the call by geographic region and function.
Regardless of whether the call originated from a landline or a wireless phone, once a customer’s precise requirement is established, the call is sent to the appropriate service professional.
Customers that use the one-number contact report a considerable and growing increase in calls being directed to the correct location the first time.
The more straightforward procedure aids client communication while making better use of service employees’ time.
“We used cutting-edge technology to build a smooth process that our customers understand intuitively,” said Kamil Hajji, Verizon IT director and contact center technology lead architect.