Please log in to My Account. At the top of the page, select the Services tab. Select the Status Center option from the drop-down menu. A banner will appear at the top of the Status Center and Outage Map pages if you are experiencing an outage.
Why isn’t Comcast Internet working?
Unplug your equipment for one minute, then reconnect it. Many connectivity difficulties can be resolved by powercycling or rebooting. Go to the Billing page in My Account to make sure your account is up to date on payments (you may be asked to sign in using your Xfinity ID and password first).
How can I re-establish my Comcast internet connection?
You can execute a reset in a variety of ways with Xfinity, and one of them is from the Help menu.
I was given three options for how to reset my cable box, and I chose this one.
- A system refresh will immediately commence on the cable box. Do not turn or unplug the TV box after it has started.
- After the restart, the Welcome screen will appear, and the TV box will transport you to Live TV.
What is the best way to check my Comcast Internet connection?
Click Connect from the Xfinity app (available on the App Store or Google Play), then search for the Test your Internet tile and select Run a Test. You can also go to Connect, choose your network, then Internet Health, and then Run a Test on the Full Network Test tile.
Why isn’t my internet up and running?
Restart your computer or device. Tap Network & internet or Connections in the Settings app. These settings may differ depending on your device. Turn off Wi-Fi and turn on mobile data to see if there’s a change. If not, turn off your mobile data and turn on your Wi-Fi, then check again.
Why is my Comcast internet suddenly so slow in 2021?
Symptom: Your internet speeds are as advertised in your internet package, yet it still feels slow, especially when numerous people are online at the same time.
Your Xfinity internet may be slow because your current plan does not provide enough bandwidth to keep up with your online usage. This is particularly true if you’ve begun working or learning from home.
If your router isn’t the problem, but your internet still slows down while numerous people are online, it’s time to upgrade your plan.
What lights on my Xfinity router should be turned on?
Your Xfinity router’s white light indicates whether or not it is connected to the internet.
Your router is switched on and completely operating if it has a continuous, bright white light.
You shouldn’t have to rely on Ethernet if you can have a stable WiFi connection.
If the white light on your Xfinity router blinks, it implies that the connection between your router and the internet is not reliable and is being disrupted.
It could, for example, be due to a maintenance outage by your ISP (Internet Service Provider).
Other physical concerns include wires that are not properly connected to ports or a splitter that divides your internet connection into multiple links.
If none of these problems are present, your router is most likely to blame.