First, connect the coax cable from your cable wall outlet to the Cable In/RF In connection on the back of your Wireless Gateway (modem and router in one). Make sure the connections are secure, but don’t overtighten to risk harming the connectors.
Why wasn’t my Xfinity prepaid internet working?
Unplug your equipment for one minute, then reconnect it. Many connectivity difficulties can be resolved by powercycling or rebooting. Go to the Billing page in My Account to make sure your account is up to date on payments (you may be asked to sign in using your Xfinity ID and password first).
Is a coax cable required for Xfinity Prepaid internet?
A WiFi-enabled device, such as a computer, smartphone, or tablet, is required. A Wireless Gateway (modem and router in one), coax cable, Ethernet cable, and power cord are included with the Internet Prepaid Starter Kit.
How can I get my prepaid WiFi to work?
To begin, use the adapter to connect the modem to a power source. To activate the device, go to the Google Play Store for Android or the App Store for iOS and download the Globe At Home app. Enter the Home Prepaid WiFi number found on the back of your modem device once it’s been installed. This turns on your modem right away.
What’s the deal with my modem not being able to connect to the Internet?
Examine your modem and router if you can’t connect to the internet at all. Both should have a few LED status indications; if none are lighted, the modem or router is most likely unplugged or turned off. Disconnect the power corddisconnect both if you have a modem and a routerand reconnect the modem after a minute or two.
If there is a power switch, make sure it is in the On position. When the lights on your router come on, plug it in and wait for it to power up as well. If you still don’t see lights after plugging them in, you could have a fried router, a failed power adapter, or a malfunctioning power strip.
If some of the lights are on but others aren’tor if they’re flashing rapidlypay attention to what they’re telling you. If your modem’s lights are flickering rather than solid, it may be unable to connect to the internet, necessitating the purchase of a new modem (or a call to your ISP).
If the network light on your router is on but the Wi-Fi lights aren’t, you may need to push the Wi-Fi button on the side or go into the router’s configuration menu to re-enable Wi-Fi. To figure out what these lights mean, see the manuals for your modem and/or router.
How long does it take for an Xfinity account to be activated?
Activation times vary depending on your carrier and whether or not you want to keep your phone number. The procedure usually takes no more than 10 minutes. If you’re transferring your number from another carrier, have both your old and new phones handy just in case.
Is it possible to use my prepaid Xfinity internet anywhere?
All XFINITY customers can now use Comcast’s prepaid Internet service. Consumers who choose the Pay-As-You-Go option can “refill” their service at any time for seven or thirty days. Xfinity Prepaid Internet Service is now accessible throughout Comcast’s service area, according to the business.
Is prepaid internet from Xfinity unlimited?
There is no unlimited data with Xfinity Prepaid Internet. You’ll have a monthly data cap of 1 TB, but with Xfinity Prepaid Internet’s 50 Mbps download speed, you’ll be hard-pressed to exceed it.
What is xfinity prepaid service, and how does it work?
After years of testing, Comcast’s prepaid internet service is finally accessible to all Xfinity subscribers. Consumers can pay for internet access on a pay-as-you-go basis, with refills lasting anywhere from seven to thirty days.
The $80 prepaid internet starter kits, which include a wireless DOCSIS 3.0 gateway and 30 days of service, are being sold by Comcast in collaboration with Boost Mobile. Refills start at $15 for one week and offer download speeds of up to 10 Mbps downstream and 1 Mbps upload. The prepaid plans are available anywhere in Xfinity’s service area, and while there is no credit check, you must be 18 years old or older to sign up. Customers of Boost Mobile will receive a $5 discount on refills as a result of the collaboration.
The news follows Verizon’s launch of its Fios prepaid internet service earlier this month, which offers speeds of up to 25 Mbps for $60 a month. However, this plan includes TV and phone, which some clients may not require. Other prepaid internet options include mobile hotspots like the Karma Go, which runs on Sprint’s LTE network and offers download speeds of 6 to 25 Mbps depending on your location, however bandwidth is limited to one user at a time (other users logging on the same hotspot network require their own prepaid account.) Karma’s service is also based on a pay-per-data model, requiring gigabyte refills.
Customers can get Xfinity starter kits at Boost Mobile stores in Illinois, Michigan, Pennsylvania, and Texas when they open. By the end of the year, Comcast expects to have distributed the kits to all 4,000 stores within its service area.