This month, my one-year contract with the promotional discount expires. I’d like to keep my subscription at the same price. Only the internet is available. There are no TV bundles! When I try to manage my plan online, it tells me to call because “your order deserves extra attention.” I’m wondering if there is a method to renew my plan online. Thank you for your assistance.
Does the price of Xfinity increase after a year?
After the first 12 months of service, Comcast bill costs almost always climb. If second-year consumers negotiate respectfully with customer service or retention, they can often gain an extension of the first-year promotion credit. The secret to getting the greatest Comcast deal is to have a TV plan.
Is Comcast’s contract automatically renewed?
Is Xfinity Comcast’s contract automatically renewed? No, your Comcast Xfinity contract does not automatically renew. If your contract included a bundled package or a special rate, it will be void after your term expires. Your expenses will rise.
When will my Comcast contract be up for renewal?
The contract renewals page was developed to notify our customers 60 days before any program contract expiration, and it will be updated to reflect status changes to the listed channels. See the Updated Contract Renewals page on My Xfinity for a complete list of channels that may be affected by contract renewals.
What is the XFINITY termination fee?
If you cancel all services, except Xfinity Mobile, during the period of the agreement, you will be charged a $110/$230 Early Termination Fee for (TV, Internet, Voice, or Home). The Early Termination Fee is reduced on a monthly basis. If you cancel within 30 days of installation, you will not be charged an Early Termination Fee.
Note that if you cancel within 60 days in Illinois, the Early Termination Fee is waived.
If you restart service at any address within 90 days of canceling, any ETFs you have will be paid back to you. In addition, if you quit service after 30 days of your 12- or 24-month term, you will receive an ETF credit.
With that stated, I’d still be happy to assist you in getting your account pulled up to determine if you’re qualified to have your ETF credited as a result of COVID-19. Please send a private message to Xfinity Support using our peer-to-peer chat service by clicking on the chat button in the top right corner of the page. You’ll be able to start a new discussion with Xfinity Support once you click the chat icon, so we can continue to assist you. We can’t wait to meet you there!
If I threaten to cancel, will Comcast cut my bill?
That implies your cable company will be ready to offer you a substantial discount to keep your service, but only if they believe you will cancel otherwise. They have no reason to give you a discount if they believe you’re simply bluffing.
In May, a former Comcast rep told me, “It pays to play hardball.” From 2002 through 2009, he worked in a Comcast call center in Oregon. “Telling them you’re going to cancel will get you further than asking for a discount directly.”
So just state, “I’d like to cancel my service.” Almost sure, you’ll be moved to a “retention specialist” whose duty it is to persuade you to change your mind.
Be polite but firm
People in Comcast’s “retention” department are paid dependent on how well they are able to persuade you to keep your service without a significant discount. So they’ll do everything they can to persuade you to change your opinion for free.
What caused my Xfinity bill to increase in 2022?
The price hikes, according to a Comcast spokeswoman, are due to content suppliers continuing to raise channel carriage prices, especially for broadcast television and sports.
How can I cut my Comcast bill in 2022?
Is your Xfinity bill becoming unmanageable? We spent time researching and compiling the most effective ways to reduce your Xfinity bill. Best of all, keeping your wallet a little more full isn’t as difficult as you would imagine.
If you find that looking at the quantity you own makes your eyes burst out of your head, we’ve got some great advice for you. Continue reading to find out how to save money on your Xfinity bill:
- Select a television plan with fewer channels.
- Reduce the speed of your internet
- Don’t go over your data limit.
- Rentable equipment should be discarded.
- Negotiate the price of your monthly subscription.
When your Comcast contract expires, how will you know?
Use your XFINITY username and password to log in. Select the Settings option. On the left-hand side of the screen, click the Legal Agreements & Contract option under Account Details. To learn more about your contract and/or legal agreements with Comcast, click the View link.