- Call 1-800-934-6489 to reach XFINITY.
- “Discontinue Service, alternative Comcast 800 numbers is option 4,” say when offered.
If I threaten to cancel, will Comcast cut my bill?
That implies your cable company will be ready to offer you a substantial discount to keep your service, but only if they believe you will cancel otherwise. They have no reason to give you a discount if they believe you’re simply bluffing.
In May, a former Comcast rep told me, “It pays to play hardball.” From 2002 through 2009, he worked in a Comcast call center in Oregon. “Telling them you’re going to cancel will get you further than asking for a discount directly.”
So just state, “I’d like to cancel my service.” Almost sure, you’ll be moved to a “retention specialist” whose duty it is to persuade you to change your mind.
Be polite but firm
People in Comcast’s “retention” department are paid dependent on how well they are able to persuade you to keep your service without a significant discount. So they’ll do everything they can to persuade you to change your opinion for free.
How can I persuade Comcast to lower their price?
Is your Xfinity bill becoming unmanageable? We spent time researching and compiling the most effective ways to reduce your Xfinity bill. Best of all, keeping your wallet a little more full isn’t as difficult as you would imagine.
If you find that looking at the quantity you own makes your eyes burst out of your head, we’ve got some great advice for you. Continue reading to find out how to save money on your Xfinity bill:
- Select a television plan with fewer channels.
- Reduce the speed of your internet
- Don’t go over your data limit.
- Rentable equipment should be discarded.
- Negotiate the price of your monthly subscription.
What is the procedure for requesting a Comcast discount?
The usual customer service line should be your initial port of call. Begin by being clear about what you desire:
Hello, I recently lost my promo discount on my account and would like to revert to a more reasonable price. I prefer not to modify my service level or services if at all possible. Is there anything available for long-term consumers in my situation right now?
This is a fantastic script to follow because it shows you’re not easily fooled by service modifications and don’t want an explanation of the promo policy.
How can I cut my Comcast bill in 2021?
- Online, you can access your most recent statement.
- Check out Xfinity’s website to see what special offers are available in your area.
- Comcast can be reached at 1-800-934-6489
- Negotiate a loyalty discount or a special offer.
- Change your plan lineup to save money or sign a one-year commitment.
- Check to see whether you qualify for any one-time credits.
- Obtain a confirmation number from the representative to ensure that the adjustments were made.
Why is Comcast’s bill so exorbitant?
The American cable TV market was in fast decline around 2020, which had an impact on service costs. If you utilize Comcast services, you’ve definitely seen a significant increase in your bill pricing. Because of the additional costs necessary for programmers, the average Comcast bill will continue to rise.
Is there a Comcast loyalty program?
Xfinity Rewards is a simple and free program to join. Customers who are eligible can join the program by using the Xfinity app or going to Xfinity Rewards.
What caused my Xfinity bill to increase in 2022?
The price hikes, according to a Comcast spokeswoman, are due to content suppliers continuing to raise channel carriage prices, especially for broadcast television and sports.
What caused my Xfinity Wifi cost to increase in 2020?
In recent years, two costs in particular have risen dramatically. In 2016, the broadcast TV price, which is a monthly subscription for NBC, ABC, CBS, and Fox, was $5. According to a letter on customer cable bills, Comcast will soon charge Philadelphians $19.15 per month, up 17.5 percent from the existing fee of $16.30.
In 2016, the regional sports fee, which is paid monthly by networks like NBC Sports Philadelphia, was $3. Comcast will charge $12.70 under the new rates, up roughly 21% from the current $10.50.
In order to carry material from local network affiliates and other broadcasters, Comcast cited increased programming costs. Programming expenditures grew 7.6% in the most recent quarter, according to the business, and have more than doubled since 2006, from $5.5 billion to $13.5 billion in 2020.
Is there a deal for existing Comcast customers?
The majority of Xfinity’s offers are only available to new subscribers, however existing customers can sometimes upgrade their service to take advantage of such offers. Please contact Xfinity customer support to see if they are willing to upgrade your current service and apply a discount.
Is there a senior citizen discount with Xfinity?
With speeds up to 200 Mbps, you’ll be able to connect many devices to the internet at once; even if your grandkids are playing video games in one room while you and your kids are watching a movie in another, your connection should stay stable. Plus, with a vast selection of HD channels to choose from, you’ll be able to keep up with all of your favorite shows and movies as they air.
Xfinity Internet Essentials
Xfinity does not presently offer any senior citizen discounts. Instead, they provide an Internet Essentials service that is tailored to low-income users and priced accordingly. For just $9.95 per month, the Internet Essentials plan provides enough bandwidth and speed to manage how most older citizens use the internet, as well as a few other bonuses.
The Internet Essentials plan covers the following features:
- Download rates of up to 25 Mbps are possible (good for email, social media, and web browsing)
- There are no expenses for activation or installation.
- Purchase a low-cost computer for as little as $149.99.
- Free internet skills training is available in three formats: online, in person, and in print.
- There is no long-term contract.
- There is no requirement for a credit check.
- Many localities have unlimited access to Xfinity hotspots.
While the essentials plan is a good choice for many seniors, especially those who don’t need to connect several devices or people at the same time, it isn’t just for them. In comparison, AT&T Access offers a competitively priced option for the same amount of data at $10 per month, however AT&T is confined to the less-reliable DSL connection in most places.
Participation in government assistance programs such as SNAP, Medicaid, or Social Security determines eligibility for Xfinity’s Internet Essentials service. This package is also only offered to new Xfinity customers who have not had an account with Xfinity or Comcast in the previous 90 days and do not owe Xfinity or Comcast any money.