Many systems won’t let you utilize two modems at the same time. It’s wise to phone ahead to find out what the policy is in your area. Even if they agree, you’ll have to pay for two accounts (twice what you are paying for HSI now). Furthermore, the signal levels/line quality must be sufficient to compensate for the losses incurred as a result of the additional cable split.
Is it possible for a home to have two Xfinity accounts?
I had a bad experience with Xfinity for a few days. I recently moved into a dwelling room with a coaxial outlet. In the house, my landlord has their own Xfinity modem. As a result, I contacted an agent. By the end of it, I had spoken with seven agents, each of whom told me four different things. Let’s take a look at them one by one.
Agent 1: It is not possible to have two Xfinity accounts in the same household. (no explanation provided)
Agent 2: You can have two Xfinity accounts in the same household; all you have to do is change your address (123-A Apple Street)
Agent 5: There’s no need to update your address; simply ask the technician to insert a new line.
Agent 6: There’s no need to alter your address because you can have as many Xfinity accounts as you like in your home.
Then I phoned Agent 7 because they had my wifi modem working but had disconnected my landlord’s, despite the fact that I had made it clear that the landlord had an account here and that I wanted both of them to work. My landlord phones me about the internet when he gets home, and I’m put in an unpleasant situation with my landlord, whom I’ve only known for two days. Our rooms are as far apart as they can be, so I had to stretch my modem as far as I could toward her room, then run a router as far as I could down the hallway. I phoned Agent 7 to schedule a tech appointment as soon as possible.
This tech arrives in the morning, solves the problem in less than 5 minutes, and informs me of the truth. SO, FOR ALL YOU FELLOW XFINITY USERS, HERE’S THE INSTRUCTIONAL PART:
There is no need to change the address. The two modems are not going to butt heads. If you change your address, an auditor will come out to check sure the 123-A Apple Street address still exists; if it doesn’t, your application will be rejected. It is necessary for the location to have its own utilities (kitchen bathroom, etc.)
The only way the modems would butt heads is if more than one account, such as Xfinity Flex, has video streaming. So, if you want Xfinity flex or something like, make sure no one else in the home does, or no one will be happy. You can have an unlimited number of internet-only accounts, but only one of them can stream video.
If you phone an agent and they tell you that you need to change your address. You inform them that they are WRONG.
Agent 5 may have been correct; the techs may have installed a separate line. Agent 6 was absolutely correct. Everyone else was wrong, including the first technologists.
To Xfinity: I enjoy Xfinity, and you guys keep me up to date on specials and special offers. This episode, on the other hand, was a nightmare. WAY TOO MANY MISINFORMED AGENTS AND TECHNICIANS spewing untruths. I had to sort through all of the data and figure out what was actually true. Right now, I know more about this topic than a number of your representatives.
Is it possible to have many Xfinity accounts at the same address?
Yes, you are allowed to have two accounts. This does not appear to be a problem because it sounds like two different addresses. If the account is already in his name, he must take steps to shut it before you can start a new one in your own name. He can also modify the account’s ownership and place it in your name.
Is it possible for me to have many Comcast accounts?
You can establish up to six separate accounts online to provide other members of your household access to your main Xfinity account.
What is the procedure for changing my Comcast account number?
To add or change your phone number, go to My Account (s) Navigate to the Settings section (you may be asked to sign in using your Xfinity ID and password). Select Edit next to the account phone number section in the Contact Information section.
Is it possible for me to have internet access at two distinct places in my name?
NO. You’d have to create an entirely other account for that. You can use your NAME if you want, but you can’t have two online accounts on the same account.
Is it possible to share Xfinity Wifi?
Yes, you can connect up to five devices in your home to your Xfinity Wi-Fi hotspot. If your visitors already have an Xfinity account, they can quickly connect to your hotspot by logging into their account. Visitors who aren’t Xfinity customers are welcome to utilize your hotspot for free.
What is a Comcast secondary user?
User Roles for Secondary Users The Manager position grants access to features such as services, settings, and billing. The Member status gives you access to some account services and troubleshooting, as well as limited account settings, but not to the account’s billing options.
Is there a difference between Comcast and Xfinity?
Update: According to an official release from Comcast, the company will not be altering its corporate name, but would instead market its cable services as Xfinity.
Comcast, the nation’s largest cable provider, is changing its name. According to the firm’s blog, Xfinity will now replace Comcast as the company’s new product brand in an effort to demonstrate to customers that it isn’t the “same old company, but rather an innovator.” Given the company’s present reputation as a giant with poor customer service, this could be a difficult sell.
How can I update my Comcast primary account?
As the principal user, log in to My Account. At the top of the page, select the Users tab. Click Edit in the principal user’s name field (appears to the right of your name).