Every move is unique. Most consumers who move to an Xfinity-served region can transfer their service in three easy steps then reinstall it for free, without the need for a technician.
Is it possible to transfer Comcast service?
Transferring your Xfinity Home, Internet, TV, and/or Voice services to your new location is simple and can be done entirely online. Simply follow the simple steps provided in the section under “Moving Your Xfinity Services.”
Is it possible to move my Xfinity modem to another location?
Is it possible for me to move my modem to another location? You can move your modem to another house as long as it works with the same type of internet connection as the one you have now. It must also be certified to work on the network of your new internet provider. Otherwise, you’ll need to purchase a new modem or rent one from your Internet service provider.
Is there a difference between Comcast and Xfinity?
Update: According to an official release from Comcast, the company will not be altering its corporate name, but would instead market its cable services as Xfinity.
Comcast, the nation’s largest cable provider, is changing its name. According to the firm’s blog, Xfinity will now replace Comcast as the company’s new product brand in an effort to demonstrate to customers that it is not the “same old company,” but rather an innovation. Given the company’s present reputation as a giant with poor customer service, this could be a difficult sell.
Is there a fee for moving with Comcast?
In fact, many clients receive free service transfers to a new address. You may be charged an installation fee if you need assistance installing equipment when you arrive or if your move necessitates the services of a professional. For TV, Internet, Home Security, and Voice services, we always offer a 30-day money-back guarantee.
Scenario:
During the summer, John spends most of his time in his mountain home. He keeps the internet on all year to keep an eye on his smart thermostat and ensure that the lodge is warm enough to avoid the pipes freezing. To keep an eye on the property, John has installed an external security system with wireless cameras. At both of his residences, he uses the same internet service provider.
Solution:
Fortunately, there is a simple solution to this widespread problem. The best approach to acquire introductory promotional rates is to keep two different accounts.
Many providers charge monthly leasing fees for their gateways (modem and router combos), which raises the question of whether or not one modem can be utilized at both locations. No, because the equipment is only set up to work with a single account at a single service address. Even if it were possible, transporting the equipment between properties and re-connecting it each time would be a hassle.
You can, however, spend money on each residence’s own modem, router, or gateway, which will save you money in the long term. CenturyLink, for example, charges $9.99 per month for equipment leasing. If you instead buy the equipment from them entirely for $99.99, you’ll save $20 in the first year alone, and twice that if you have two residences.
Make sure you’re getting their best introductory rate if you’re using two distinct firms at each location. Even if you’ve been a long-time customer, you can inquire about special incentives by calling customer care. Plus, if you don’t think you’re getting a good bargain, you can always browse about.
Is a modem and router required for Xfinity?
You’ll need a suitable modem and router to utilize Xfinity internet. A modem and a router may appear to be the same thing, but they are not. A modem is a device that links your home to your service provider, which in this case is Xfinity. A router connects to your modem to create a Wi-Fi network in your house via which your computers and other connected devices can access the internet. You can buy modems and routers separately or use a device that combines the two.
You have two alternatives when joining up for Xfinity service: rent a modem and router for $14 per month or buy your own. While knowing that the Xfinity-provided gadget is compatible may give you peace of mind, keep in mind that the rental will cost you around $168 per year. You can buy appropriate equipment to use with Xfinity for approximately that amount (often less) and save hundreds of dollars in rental costs over the next few years.
Is a cable outlet required with Xfinity?
The decision to self-install is mostly based on how comfortable you are troubleshooting problems on your own. We believe the process is straightforward enough that most consumers could accomplish self-installation thanks to Xfinity’s helpful app and other information on its website. Even if you are extremely tech knowledgeable, some situations will necessitate professional installation.
- If your home is older and doesn’t have a coax outlet, you’ll need to have one installed. It’s possible that this will take a long time.
- If you haven’t had Xfinity service for more than a year, you’ll need a technician to come out and verify your cable line.
- Professional installation may be required for installations that require more pieces of equipment than are included in a typical installation kit. When you package many services, this can happen.
- You’ll need a professional installer to run a new cable if you wish to transfer the place where your modem is located to a different room. Alternatively, you may simply get a Wi-Fi extender.
If you decide to self-install but have problems, you may always contact Xfinity customer service online or by calling 1-800-XFINITY.